Availability of results

Unofficial results

Unofficial results are available online 13 days after your test. It may take until that afternoon for the results to become visible. These online unofficial results are only available for 28 business days after the test result release date. Your TRF number is available on both the Test Report Form you receive and through the unofficial online result at the bottom of the page.

Please note that these are not to be used for official purposes, and that all institutions or agencies require official Test Report Forms.

Official results

On the 13^th day after your paper-based test and within 3-5 business days after your computer-based test, official results will be sent via regular mail or courier. We strongly encourage you choose the courier option as regular post cannot be tracked and may take up to 3 weeks for delivery.

Test takers can also choose to pick up official TRF at our main office in Montreal only after 12:00 p.m. on the 13^th day after the test. Test takers must notify Canada College Test Centre, before the results are released and they must bring their test day identification with them to pick up the TRF.

Transfer & Cancellation

Requests for transfer or cancellation must be received by the head office at least five weeks prior to the first choice test date. We can only grant a test transfer for special circumstances with written proof if it is requested less than five weeks to the test date. Refund requests will not be considered for requests under special circumstances.

The following are considered Special Circumstances for Test-Day transfer:

• Serious Illness— hospital admission or serious injury: accompanied by a medical note from a registered Medical Doctor.
• Loss or Bereavement— death of a close family member: accompanied by a death certificate.
• Hardship/Trauma— victim of a crime, victim of a traffic accident: accompanied by police report.
• Military Service— enlist: accompanied by a letter from government.

A $85 fee will be charged for rescheduling or cancelling a test. There are no exceptions.

Transfer & Cancellation Procedure and Regulation

• Request for cancellation or postponement of your test must be made via email or letter. Once the request has been made, we will send you the “Request for Refund or Test Day Transfer” form to complete.
• Cancellations or postponements made by telephone will not be accepted.
• Cancellation requests received more than 5 weeks ahead of the test date will receive a full refund (less a $85 administrative fee).
• Cancellation requests received less than 5 weeks ahead of the test date will be treated as a cancellation and no refund or transfer will be approved.

For all transfer or cancellation requests please complete the following forms and send it to the head office:

Request for Refund or Test Day Transfer Form

Payment Form

If you qualify for a Special Circumstance transfer or cancellation after test day, the transfer or cancellation request must be obtained 5 days after the test date.

Test takers who miss the timeline will NOT receive a transfer or cancellation and MUST reapply.

Refunds: Refunds may take 2–3 weeks for processing.